Privacy Policy
We are committed to protecting your data and being transparent about how we use it.
Last updated: February 9, 2026
1. Introduction
Kalyxi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales call analysis platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Organization details
- Sales call recordings and transcriptions
- Notes and annotations
2.2 Automatically Collected Information
- Device and browser information
- IP address and location data
- Usage patterns and analytics
- Cookies and similar technologies
3. How We Use Your Information
- To provide and maintain our services
- To analyze sales calls using AI technology
- To generate insights and coaching recommendations
- To improve our platform and develop new features
- To communicate with you about your account
- To ensure security and prevent fraud
4. Data Security
We implement industry-standard security measures including encryption at rest and in transit, secure authentication, role-based access controls, and regular security audits. Your call data is processed securely and stored in compliance with applicable data protection regulations.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- AI processing partners (OpenAI) for call analysis
- Legal authorities when required by law
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of certain processing
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@kalyxi.ai